Parts Sales Manager – Central Parts Team
Milton Keynes

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About the Role
Join Jungheinrich UK as a Parts Sales Manager, leading our central parts team to deliver exceptional customer service and support for both internal and external clients. In this role, you’ll manage and develop a team focused on maximising revenue, driving process improvements, and supporting Jungheinrich's commitment to a safety-first culture.

Key Responsibilities

• Team Leadership: Lead, mentor, and manage a high-performing parts sales team, fostering Jungheinrich’s values and promoting a positive, safety-oriented work environment.
• Customer Support & Order Management: Oversee parts orders and customer communication through SAP, from inquiry to delivery, ensuring timely service and effective solutions.
• Process Improvement: Drive process efficiency within the team, enhancing customer satisfaction and aligning with Jungheinrich’s operational standards.
• Market Growth: Identify new business opportunities, collaborate with marketing on promotional campaigns, and support the growth of digital sales channels.
• Pricing & Strategy: Implement and manage pricing strategies in line with Jungheinrich policies, maintaining market competitiveness and resolving any pricing issues.
• Operational Support: Assist the Head of Parts Management in overseeing central operations within the Customer Service division.

Person Requirements

• Proven experience as a team leader, with conflict-resolution skills and a track record of achieving results.
• Experience within a parts environment.
• Excellent interpersonal and problem-solving abilities, with strong organizational skills.
• Proficient in Excel, Word, and Outlook; SAP experience preferred.
• Ability to build strong relationships, identify new sales opportunities, and contribute to Jungheinrich’s growth.

Competencies

• Strong analytical and negotiation skills, with a structured, organized approach.
• Driven, proactive, and dedicated to continuous improvement.